Shipping policy

Quartz Boutique Shipping Policy

Applicable from 25/12/2023

Article 1. Object

This shipping policy defines the terms and conditions applicable to the shipment of a product to the Customer by Quartz Boutique.

Article 2. Parties

This shipping policy is applicable between Quartz Boutique, SAS, recorded at the RCS de Pontoise under number 953996402, with a registered office at 245 rue Henri Dunant, 95120 ERMONT, France, and anyone registered on the site to buy a product.

Article 3. Definitions

  • Customer : any person, physical or legal, registered on the site.
  • Editor : Quartz Boutique in its capacity as editor on the site.
  • Product : well sold on the site by the publisher.
  • Site : www.quartzboutique.fr and affiliated.

Article 4. Field of application

Any navigation on the site supposes the acceptance of this shipping policy. Registration on the site confirms this acceptance through a check box when ordering.

Article 5. Delivery

  • 5.1 Delivery costs : Delivery costs are indicated before payment and apply to mainland France, including Corsica. For other destinations, the customer must contact customer service.
  • 5.2 Delivery period :
    • France : Orders are shipped within 6 working days and delivered in 2-4 working days according to shipping for delivery in relay point, and in 2-3 working days for delivery to home. The approximate total is 10 working days.
    • International : Orders are shipped within 6 working days and delivered in 3-5 working days depending on the shipment for all types of delivery. The approximate total is 14 working days.
  • 5.3 deteriorated packages : In the event of deteriorated package, the customer must refuse it and inform the publisher without delay for a replacement.
  • 5.4 Reserve of ownership and risk transfer : Product ownership is transferred to the customer to delivery, but the risks are borne by the customer as soon as the order is order.

Article 6. Final stipulations

  • 6.1 Applicable law : Politics is governed by French law.
  • 6.2 Changes : Politics can be modified at any time, with immediate effect for new orders.
  • 6.3 Disputes : Any dispute will be subject to mediation or the EU disputed online settlement platform (https://ec.europa.eu/consumers/odr).
  • 6.4 Full and non-renunciation : The nullity of a clause does not result in the nullity of the whole. The publisher does not give up his rights by lack of exercise.

ARTICLE 7. Shipping & returns

  • Processing deadlines : Orders are processed between 3 to 6 working days.